Our Services

Insurance Verification

Insurance verification and eligibility are vital because this sets the stage for the average income of your insurance payments. Knowing clients co pays, coinsurance, deductibles, and out-of-pocket responsibility can help with proper scheduling and rate adjustments.

If a client has a deductible and is seen without this knowledge then they are now held responsible for the contracted rate. This could cause issues in collecting and continuing services.

Claim Submission

Timely claim submission will help guarantee a consistent flow of income to your practice.There are plentiful issues that can arise with claim submission, denials, and re submissions. The issues can range from typos, incorrect codes, missing modifiers, or policy changes.

When claims are submitted in a timely manner with zero issues this leads to a steady flow of income into the practice.

Claim Follow-Up

It is common for small private practices to have thousands of dollars worth of unpaid claims. Persistent claim follow up can ensure claims being processed and denial claims being caught early. Insurance companies can take up to 30 days to pay a claim.

If a claim gets denied we will correct the issue and resubmit, but resubmitting will start the entire claim process over so it is best to stay in contact with the insurance companies to ensure that the re submission doesn’t get overlooked.

With having an Electronic Health Record System you need to make sure that the information in it is current and exact. This includes updating clients ledgers with insurance payments, making sure invoice sessions are billed, and that client insurance information stays up to date. This allows your private practice to run smoothly and even when errors occur it is easy to locate and fix them.

Many hats come with owning and running a private practice customer service being one. Making sure clients are informed on their co-pays/coinsurances, deductibles, and out-of-pocket PRIOR to the first session will ensure credibility and awareness on both ends. Clients may forget to pay or have not updated information in your software so a simple reminder can speed things along.